1. Refund Policy

FITWELL HUB BODY BUILDING L.L.C. maintains a strict no-refund policy. All membership fees are non-refundable under any circumstances, including:

• Voluntary cancellation or termination of membership
• Non-attendance or missed sessions
• Changes in personal circumstances

Exception: Duplicate Charges

The only circumstances in whicha refund will be refund will be issued is in the case of a verified duplicate payment or erroneous charge processed by the payment system.Refund requests for duplicate charges must be submitted to sales@fitwellhub.ae within 7 days of transaction date. Upon verification, refunds will be processed within 7–21 business days to the original payment method.